1. Eligibility
You must be at least 16 years of age (and the higher age of digital consent under any local law that applies to you) to use the Service. By using the Service, you represent and warrant that:
- You meet the age requirement above.
- You have the legal capacity to enter into a binding contract.
- You are not barred from using the Service under the laws of any jurisdiction that applies to you.
- You are not located in, or a resident of, any country subject to a comprehensive embargo by the Government of Canada or the United States, and you are not listed on any government list of restricted persons.
2. Accounts
To use most features, you must create an account. You agree to provide accurate information and to keep it current. You are responsible for safeguarding your credentials. You may not share your account with any other person. You are responsible for all activity that occurs under your account.
If you believe your account has been compromised, notify us at waterapply1@gmail.com immediately.
3. The Service
WaterApply provides:
- A "master resume" intake that parses uploaded files into structured data.
- AI-assisted resume tailoring against parsed job descriptions.
- AI-assisted cover letter generation.
- AI-assisted recruiter outreach drafts (you send; we never do).
- Job application tracking and a Kanban-style board.
- A Chrome / browser extension that triggers the above on the page you are viewing.
Features, models, and limits may change over time. We may add, modify, suspend, or discontinue features at our discretion, including converting features between Free and Pro tiers, with reasonable notice for material reductions to paid features.
4. Subscription Plans, Payments, and Refunds
4.1 Free and Pro Plans
WaterApply offers a Free plan with usage limits and a paid "Pro" plan with higher limits. Current limits are displayed on the pricing page and in your billing dashboard.
4.2 Billing
Paid subscriptions are billed monthly in advance. Payments are processed by Stripe; we do not store full card details. By starting a paid subscription, you authorize us (through Stripe) to charge your payment method on each renewal date until you cancel.
Prices are displayed in the currency shown at checkout and exclude any applicable taxes, which may be added at checkout based on your billing address. Stripe may calculate and collect such taxes on our behalf.
4.3 Renewal and Cancellation
Subscriptions automatically renew at the end of each billing cycle unless you cancel before the renewal date. You may cancel at any time from the Stripe customer portal accessible inside the Service. Cancellation takes effect at the end of the current billing period; your paid features remain available until then.
4.4 Refunds
Except where required by law (including the EU/UK statutory right of withdrawal where applicable, see our Refund & Cancellation Policy), all payments are non-refundable. We may, at our sole discretion, issue a prorated refund or service credit in cases of significant Service outage.
4.5 Price Changes
We may change prices for new billing periods. We will give you at least 30 days' notice of any price increase. Continuing to use the Service after the new price takes effect constitutes acceptance of the new price. If you do not agree, you may cancel before the next renewal.
4.6 Failed Payments
If a payment fails, we may retry it automatically. If payment is not received after Stripe's standard dunning period, your account may be downgraded to the Free plan and previously generated content may become subject to Free-plan retention.
5. User Content
5.1 What "User Content" Means
"User Content" means any information, text, or files you submit to the Service, including your master resume, job postings you save, application notes, and recruiter contact information.
5.2 Ownership
You retain all ownership rights in your User Content. We do not claim ownership of your resumes, your generated cover letters, your tailored documents, or any other content you submit or produce through the Service.
5.3 Licence You Grant Us
Solely to operate the Service for you, you grant WaterApply a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transmit, display, and process your User Content. This licence ends when you delete the content or your account, except to the extent we are required to retain it under law or to defend legal claims, and except for anonymized or aggregated information that no longer identifies you.
5.4 Representations About Your User Content
You represent and warrant that:
- You own, or have all necessary rights to, the User Content you submit.
- Your User Content does not infringe any third party's intellectual property, publicity, or privacy rights.
- Your User Content is accurate and not misleading (in particular, your resume must not contain materially false claims).
- You will not submit User Content containing the personal information of another person except (a) your own information and (b) where you have a lawful basis to do so (for example, recruiter contact information that the recruiter has made publicly available for outreach).
5.5 Generated Outputs
Subject to your compliance with these Terms and our AI Usage Policy, you own the resumes, cover letters, and recruiter outreach drafts the Service generates from your User Content. You acknowledge that AI outputs are not unique to you and that other users may receive substantially similar outputs from similar inputs.
6. Acceptable Use
You must comply with our Acceptable Use Policy at all times. Without limiting it, you agree not to:
- Use the Service for any illegal, infringing, harassing, deceptive, or harmful purpose.
- Submit a resume that knowingly fabricates credentials, employment history, certifications, or licences.
- Use the Service to send spam, mass-mail unsolicited recipients, or violate CAN-SPAM, CASL, or equivalent laws (note that WaterApply never sends recruiter messages on your behalf; you are solely responsible for any message you send from your own email client).
- Scrape, crawl, or harvest data from third-party sites in a manner that violates their terms of service.
- Reverse-engineer, decompile, or attempt to derive source code from the Service, except to the extent that applicable law allows it.
- Use, develop, or train any machine learning or AI model using the Service's outputs without our prior written consent.
- Circumvent rate limits, usage caps, or any technical access controls.
- Access the Service through automated means (bots, scripts) other than the official browser extension or APIs we publish.
- Attempt to identify, deanonymize, or correlate other users.
- Interfere with or disrupt the Service or related infrastructure.
We may suspend or terminate your account at our discretion for violations of these rules. See Section 14.
7. AI-Generated Content — Disclaimers
The Service uses generative AI (currently provided by Anthropic's Claude API). AI outputs are inherently probabilistic and may contain errors, factually incorrect statements, omissions, or content that, while plausible, is not true (" hallucinations").
You are solely responsible for reviewing and verifying all AI-generated content before using it. In particular:
- Do not submit any resume, cover letter, or outreach message to an employer or recruiter without reading it first and confirming that every claim it makes is accurate and supported by your actual experience.
- Do not rely on the Service's output as legal, financial, immigration, career, medical, or other professional advice.
- Acknowledge that an employer's applicant-tracking system, AI tools, or human recruiters may detect or analyze AI-generated content; we make no guarantees about undetectability.
See our AI Usage Policy for the complete terms applicable to AI outputs.
8. No Guarantee of Results
WaterApply does not guarantee that using the Service will result in any specific outcome, including but not limited to interviews, employment offers, increased income, faster applications, ATS pass-through rates, or any specific number of responses. Employment outcomes depend on many factors outside our control.
9. Intellectual Property
The Service, including all software, designs, text, graphics, logos, the WaterApply name and brand, and all selection and arrangement thereof, is owned by WaterApply or its licensors and is protected by copyright, trademark, and other intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are granted to you by implication, estoppel, or otherwise.
See our Copyright and IP Policy and DMCA Takedown Policy for additional terms.
10. Third-Party Services
The Service depends on third-party services (Supabase, Anthropic, Stripe, Resend, Railway, PostHog, Sentry, and others). We are not responsible for outages, errors, or changes to those services, though we will make reasonable efforts to maintain compatibility.
11. Beta and Experimental Features
We may make beta, preview, or experimental features available to you. Such features are provided "AS IS", may be changed or removed at any time, and may have additional restrictions. You acknowledge that beta features may not be reliable, complete, or secure to the same standard as generally available features, and you assume all risk in using them.
12. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR FREEDOM FROM ERROR OR INTERRUPTION. WATERAPPLY MAKES NO WARRANTY THAT (A) THE SERVICE WILL MEET YOUR REQUIREMENTS, (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) AI-GENERATED CONTENT WILL BE ACCURATE OR FIT FOR ANY PURPOSE, OR (D) ANY ERRORS WILL BE CORRECTED.
Some jurisdictions do not allow the exclusion of certain warranties. To the extent such warranties cannot be excluded, they are limited to the minimum period and remedy permitted by law.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- IN NO EVENT WILL WATERAPPLY, ITS OPERATOR, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, EMPLOYMENT OPPORTUNITY, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE.
- WATERAPPLY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO WATERAPPLY IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).
Some jurisdictions do not allow the limitation of liability for certain damages (including death, personal injury, or fraud). Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law. In particular, nothing in these Terms excludes any non-excludable consumer rights you have under the consumer protection laws of your jurisdiction.
14. Termination and Suspension
You may terminate your account at any time by deleting it through the Service or by emailing us. We may suspend or terminate your access at any time, with or without notice, if:
- You violate these Terms, our Acceptable Use Policy, or any applicable law.
- Your account presents a security, fraud, or abuse risk.
- Continued provision becomes impractical (for example, due to a change in third-party services we rely on).
- Your subscription payment fails and is not cured.
On termination, your right to use the Service ends. Sections 5.3 (residual licence rights), 9 (IP), 12 (warranties), 13 (liability), 15 (indemnification), 18 (dispute resolution), and 20 (miscellaneous) survive termination.
15. Indemnification
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless WaterApply, its Operator, affiliates, and their officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to (a) your User Content, (b) your use or misuse of the Service, (c) your breach of these Terms or any applicable law, (d) any AI-generated content you submitted to a third party (including any employer, recruiter, or platform), and (e) any infringement by your User Content of any third party's rights.
16. Export Compliance and Sanctions
You may not access or use the Service if you are located in or a resident of any country subject to a comprehensive embargo by the Government of Canada or the United States, or if you are listed on any government list of restricted persons (including the U.S. Treasury Department's OFAC SDN List or the Government of Canada's Consolidated Canadian Autonomous Sanctions List). You agree to comply with all applicable export control and sanctions laws when using the Service.
17. Force Majeure
Neither party will be liable for any failure or delay in performance that results from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, pandemics, government actions, internet or telecom outages, sub-processor failures, denial-of-service attacks, or unavailability of third- party services on which the Service depends.
18. Dispute Resolution — Arbitration and Class Action Waiver
Please read this Section carefully. It affects your legal rights.
18.1 Informal Resolution
Before bringing a formal dispute, you agree to first contact us at waterapply1@gmail.com and attempt in good faith to resolve the dispute. Most concerns can be resolved this way.
18.2 Binding Arbitration
Any dispute, controversy, or claim arising out of or relating to these Terms or the Service that cannot be resolved informally within 60 days will be finally and exclusively resolved by binding arbitration, except as provided below. Arbitration will be conducted in Toronto, Ontario, Canada under the ADR Institute of Canada's Arbitration Rules then in effect, by a single arbitrator. The language of arbitration will be English. The arbitrator's decision will be final and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
18.3 Exceptions
Either party may bring an individual action in small claims court for disputes within that court's jurisdiction. Either party may also seek injunctive or equitable relief in any court of competent jurisdiction for actual or threatened infringement of intellectual property rights.
18.4 Class Action Waiver
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND WATERAPPLY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE-ATTORNEY- GENERAL ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative proceeding.
18.5 Opt Out of Arbitration
You may opt out of the arbitration agreement by sending written notice to waterapply1@gmail.com within 30 days of first accepting these Terms. Your notice must include your name, the email associated with your account, and a clear statement that you wish to opt out of arbitration.
19. Governing Law and Jurisdiction
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in that province, without regard to its conflict-of-laws principles. Subject to Section 18, the courts located in Toronto, Ontario, Canada have exclusive jurisdiction over any matters not subject to arbitration, and you consent to the personal jurisdiction of those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
20. Miscellaneous
- Entire Agreement. These Terms, together with the Privacy Policy, AI Usage Policy, Acceptable Use Policy, and any other policies linked here, constitute the entire agreement between you and WaterApply regarding the Service.
- Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
- No Waiver. Our failure to enforce any provision of these Terms is not a waiver of that provision.
- Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
- Notices. We may give notice by posting on the Service or by emailing the address associated with your account. You must send notices to us at waterapply1@gmail.com.
- Headings. Section headings are for convenience only and do not affect interpretation.
- Language. Where these Terms are translated into another language, the English version controls in case of conflict, except where local consumer law requires otherwise. Les parties ont expressément requis que la présente entente et tous les documents qui s'y rattachent soient rédigés en anglais.
- Changes. We may update these Terms from time to time. If we make material changes, we will notify you by email or via an in-app notice. Continued use of the Service after changes take effect constitutes acceptance.
21. Contact
Questions about these Terms? waterapply1@gmail.com